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Associate – Software Support Specialist

(Work From Your Town – Not Work From Home)

Job Description

We are seeking a dedicated Technical Support Associate to join our dynamic Customer Support team. In this role, you will be responsible for assisting customers with their queries, providing both pre-sales and post-sales support, and conducting product demonstrations in regional languages such as Hindi, Bangla, Odia, Kannada, Malayalam, Tamil, and Telugu. Click Here for Regional Language List

As a key point of contact for our clients, you will play a crucial role in delivering an exceptional customer experience by ensuring satisfaction and seamless software usage. Additionally, you will collaborate with our development team by contributing to manual and automation testing efforts, helping to enhance product quality and functionality.

Salary Details

₹2,40,000 to ₹5,00,000 per annum (Based on performance & experience)

Opening Details

  • Vacancies: 3000 (Openings across every district in India).
  • Qualification: Any Graduate.
  • Age Limit: 24 to 45 Years.
  • Work Hours: 10:00 AM to 7:00 PM.
  • Location: Your own town (district-level deployment).

Key Responsibilities

  • Provide remote demos and client onboarding via AnyDesk, TeamViewer, etc.
  • Offer timely support over phone, email, and remote tools.
  • Help clients with installation, activation, and general software usage.
  • Support the sales & presales teams to ensure client satisfaction.
  • Help new and existing clients to activate their software licenses after sales.
  • Testing software using automation and manual testing methodology.
  • Provide post-sales support to ensure client satisfaction and retention.

Must Have

  • Graduate Degree
  • Go getter positive attitude
  • Love to connect & talk with people

Preferred Skills

  • Strong verbal communication in regional language.
  • Basic English & Hindi language proficiency is a plus.
  • Basic knowledge of computers and troubleshooting.

Recruitment Timeline

Event Date
Application Opens 1st June 2025
Application Ends 31st July 2025
Exam Window 1st October to 15th November 2025
Result Declaration 30th November 2025
Induction Training 1st December to 24th December 2025
Appointment Date 1st January 2026

Registration & Exam Fee

₹600 only (Inclusive of 18% GST + Convenience Charges)